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Welcome to RCBatteriesNZ. By accessing and using our website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these T&Cs, please refrain from using our website.
2. Definitions
"We", "us", "our" refers to RCBatteriesNZ, the company operating this online retail store.
"You", "your" refers to the customer or user of this website.
"Product(s)" refers to the goods and/or services offered for sale on our website.
3. Orders and Payment
3.1 All orders are subject to acceptance and availability.
3.2 Prices for products are listed on the website in New Zealand dollars (NZD) and include GST unless otherwise stated.
3.3 We reserve the right to change prices without prior notice. However, once you place an order, the price at that time will be honored.
3.4 Payment must be made at the time of placing the order. We accept [list payment methods].
4. Shipping and Delivery
4.1 We ship within New Zealand only. We do not offer international shipping.
4.2 Shipping costs will be calculated at checkout based on your delivery location within New Zealand.
4.3 Estimated delivery times are provided as a guide only and may vary.
4.4 We are not responsible for delays or damages caused by third-party couriers.
5. Returns and Refunds
5.1 You have the right to return products within 14 days of receiving them for a full refund or exchange, provided the products are unused and in their original packaging.
5.2 To initiate a return, please contact our customer service team at sales@rcbatteriesnz.com.
5.3 Refunds will be processed using the original payment method within 5 business days of receiving the returned products.
5.4 Under the Consumer Guarantees Act 1993, you are entitled to a repair, replacement, or refund if the products you purchase are faulty, not of acceptable quality, or do not match the description.
6. Consumer Guarantees
6.1 Nothing in these T&Cs is intended to exclude, restrict, or modify your rights under the Consumer Guarantees Act 1993.
6.2 If the products are not fit for purpose, are faulty, or do not meet the description, you are entitled to a remedy under the Consumer Guarantees Act 1993.
6.3Our Commitment: RCBatteriesNZ is fully committed to complying with all requirements under the Consumer Guarantees Act 1993. We will take all necessary steps to ensure that your rights are upheld, including offering repairs, replacements, or refunds as appropriate.
6.4 If you believe that a product you purchased from us does not meet the guarantees outlined in the CGA, please contact us at sales@rcbatteriesnz.com. We will work with you to resolve the issue in a timely and fair manner.
7. Privacy Policy
7.1 We are committed to protecting your privacy. Any personal information collected through our website will be handled in accordance with the Privacy Act 2020.
7.2 Your personal information will be used solely for processing your order, delivering products, and improving our services.
7.3 We do not share your personal information with third parties, except where required by law or necessary to fulfill your order.
8. Limitation of Liability
8.1 To the extent permitted by law, we exclude all liability for any loss or damage, whether direct or indirect, arising out of or in connection with your use of our website or the purchase of products from us.
8.2 If we are found liable for any breach of these T&Cs, our liability will be limited to the value of the products purchased by you.
9. Intellectual Property
9.1 All content on our website, including but not limited to text, graphics, logos, images, and software, is the intellectual property of RCBatteriesNZ or its content suppliers and is protected by New Zealand and international copyright, trademark, and other intellectual property laws.
9.2 You may not reproduce, distribute, display, sell, lease, transmit, create derivative works from, or otherwise exploit any content on this website without the express written consent of RCBatteriesNZ.
9.3 Any unauthorized use of our intellectual property may result in legal action.
10. Fair Trading Act Compliance
10.1 RCBatteriesNZ is committed to complying with the Fair Trading Act 1986. We ensure that all advertising, pricing, and product descriptions are clear, accurate, and not misleading.
10.2 Any claims made about product benefits or features are based on accurate information, and any discounts or special offers are genuine.
10.3 If you believe that any information on our website is misleading or inaccurate, please contact us immediately at sales@rcbatteriesnz.com.
11. Changes to Terms and Conditions
11.1 We reserve the right to amend these T&Cs at any time. Any changes will be effective immediately upon posting on our website.
11.2 Your continued use of our website following any changes indicates your acceptance of the new T&Cs.
12. Governing Law
12.1 These T&Cs are governed by and construed in accordance with the laws of New Zealand.
12.2 Any disputes arising from these T&Cs will be subject to the exclusive jurisdiction of the courts of New Zealand.
13. Contact Information
If you have any questions or concerns about these T&Cs, please contact us at:
